The Bacvac was used by my friend and myself for the first time on a trip to Croatia. Upon return to the US one of the Backvacs side clips was broken off leaving straps just hanging while traveling around the luggage carousel. I was glad the strap did not get caught in it. I am disappointed it broke on the very first trip and I would like to have it repaired so I can use it again in the future. Other than the clip breaking it was a great piece of luggage.